Terms
Last updated November 11, 2026
These terms cover calloakline.com and text messages sent by Oakline. A shop that uses Oakline to answer its phone also signs a separate service agreement, and that agreement controls the service itself.
This website
The site describes what Oakline does. It is general information, not a promise of any particular result for your business. The example call summary on the home page is made up for illustration.
Not an emergency service
Oakline answers phones for businesses. It is not an emergency service and cannot send help. If you are in danger, call 911.
Text messages
Oakline sends call summaries and alerts by text to people who have agreed to receive them, for example a shop owner who signs up during setup.
- Message frequency varies with how many calls come in.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving messages. You will get one message confirming it.
- Reply HELP for help, or email hello@calloakline.com.
- Mobile carriers are not liable for delayed or undelivered messages.
Agreeing to receive texts is never a condition of buying anything. See the privacy policy for how phone numbers are handled.
Content
The words, design and marks on this site belong to Oakline. You may share links to the site. Please do not copy it or pass it off as your own.
Liability
The site is provided as is. To the extent the law allows, Oakline is not liable for losses that come from using the site or relying on what it says. Nothing here limits rights you have under a signed service agreement.
Governing law
These terms are governed by the laws of the Commonwealth of Kentucky.
Changes
If these terms change, the new version will be posted here with a new date at the top.
Contact
Oakline, Louisville, Kentucky. Email hello@calloakline.com.